KW offers contact center service through all the available channels in the industry. Please check below for the channels we provide:
KW offers a cloud-based analytic tool which allows clients to remotely monitor our real-time dashboard from anywhere in the world. Our supervisors also monitor the calls between customers and agents to ensure a high level of quality service.
KW’s Data team provides customized reports specifically for our client’s business. Types of reports provided by KW include, but not limited to:
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